How Our Legal Terms Apply to Your Account
By opening an account with us, you confirm that you meet the eligibility requirements for your region and that you are accessing the platform in accordance with the laws applicable to you. We do not make legal determinations on your behalf — that responsibility sits with
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you. Your account wallet, including any funds moved through bKash, Nagad, or Rocket, is subject to these terms from the moment a transaction is initiated. We reserve the right to suspend or close accounts that breach these conditions, including accounts where identity verification cannot be completed.
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Withdrawals are processed only after we verify the account details match the wallet used for deposits — so if you deposited via Nagad, your withdrawal request should reference the same Nagad number. Any dispute about a transaction must be raised through our support channel within the
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timeframe stated in the full terms document. We update these terms when our services or regional conditions change, and continued use of the platform after an update means you accept the revised version. If any clause is found unenforceable in your jurisdiction, the remaining terms stay
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in effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.