Reference

What You Agree to When You Use th999

These terms set out the rules that apply to your account, your deposits, and your access to our lobby — including payments through bKash, Nagad, and Rocket.

Applies to all account activitybKash, Nagad, Rocket coveredSubject to local law and eligible regionsUpdated terms take effect on notice
th999 What You Agree to When You Use th999
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page in your account to ask about a specific clause, a transaction dispute, or a withdrawal hold. Our support team handles terms queries directly.

Email Support

Send a written query about these terms to our support address listed in your account dashboard. Written requests are useful for formal disputes or account-closure requests.

Account Help Centre

Your account dashboard includes a help section where you can raise a terms-related ticket, track its status, and view our response — all without leaving the platform.

HOW WE OPERATE

How th999 Handles Your Account and Data

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your bKash or Nagad PIN — those stay inside your wallet app at all times.

Data Retention

We keep your transaction records and account history for as long as required by applicable rules. You can request a copy of your data by raising a ticket through your account dashboard.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the settings page in your account.

Requesting Changes

To update your registered details — mobile number, email, or payment method — go to account settings and follow the verification steps. For name changes, contact support with valid identification.

Common Questions About Our Terms

Yes, these terms apply to any account holder who accesses th999, including players in Dhaka and Chittagong. Access remains subject to your local law and eligible regions at all times.

We post the updated terms on this page and notify you via your account. If you continue using your account after the notice period, that counts as acceptance of the revised terms.

Yes. Raise a dispute ticket through your account dashboard within the timeframe stated in the terms. Include your transaction reference and the amount sent from your bKash or Nagad app.

Contact support via live chat or email and request account closure. We will process the request after verifying your identity and settling any pending withdrawals to your registered wallet.

The current version is always on this page with its effective date. If you need a record of a previous version you agreed to, raise a request through your account help centre.

Yes. All activity on th999 — including sportsbook markets such as cricket — falls under these terms. The same account rules, payment conditions, and dispute process apply across every section of the lobby.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.